Thursday, August 20, 1998 Computer users use e-mail to reach out and
touch someone By CHRIS ALLBRITTON AP Cyberspace Writer NEW YORK (AP) - About half of all computer users are more likely
to send an e-mail to someone who lives out of town than they are
to make an old-fashioned phone call, a survey found. And a third of the respondents were more likely to use e-mail
than to place a local phone call, the survey found. The April telephone survey of 436 American adults with computers
was sponsored by Yahoo! Internet Life magazine to determine e-mail
use. It was part of a monthly Ziff-Davis/Roper Starch InternetTrak
project comparing Internet media with traditional media. It found that 55 percent of those surveyed use e-mail more
than they make long distance phone calls and 33 percent use e-mail
more than they make local calls. "You can fire off an e-mail to somebody and you're not
going to get a busy signal or something like that," said
Bill Bass, an analyst for Forrester Research in Cambridge, Mass.,
which also studies Internet use. The survey also found: - 84 percent of home computer users and 83 percent of work
users used e-mail in the past three months; -The respondents use e-mail to communicate with friends, 82
percent; relatives, 59 percent; coworkers, 56 percent; business
clients, 47 percent; and their boss, 39 percent. -Half of those surveyed mail letters less often than they send
e-mail. The poll had a margin of error of plus or minus 3.5 percentage
points to 4 percentage points.
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